Documentation Portal
Hive Wiki
Practical documentation for creators using Hive to manage projects, backers, shipping, fulfillment, support, and post-campaign operations.
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Top articles
Start with the core guides creators open most often.
Browse by topic
Find detailed articles by workflow area.
Project Management
Managing your Account
Creating a new account in Hive, setting up your company's information, your Tax/VAT rules and monitor your revenue.
Project Setup & Configuration
Submit a new project, setup the basics and learn how to test it.
Project Timeline
Learn what each status of your project means, what is required to get there, and how you can prepare for the next step in your journey.
Adding a Survey
Add a survey to your project and use it to both gather information but also as a powerful upselling tool to increase your revenue.
Pledge Management
Manage Backer Information
Learn how to Import/Export Backers, update their information, manage Early Birds, understand the different statuses, request refunds and handle Apple Id Emails.
Working with Coupons
Learn how to use coupons to handle individual exceptions to your pricing, like GiveAway, Reviewer Copies, extra Retailer Discounts and more.
Managing Retailers
Learn how to setup a Retailer's pledge with special discounts, filtering add-ons, defining MSRP.
Customer Support
Use our embedded Ticketing System to manage all requests for replacements and/or missing items.
Fulfillment
Figuring out shipping costs
Learn about Freight options (LCL, FCL, EXW, FOB), fulfillment hubs, and product sizing.
Working with SKUs
Learn the difference between an SKU and a Pledge or Add-on. Prepare your data for manufacturing and fulfillment.
Managing Shipping Methods
Choose between per Weight or per Item shipping cost rules. Learn how to handle Digital Items.
Freight Consolidation
Save up to 40% on shipping costs by combining your cargo with others heading to the same destination.
Exporting/Importing Data
Segment your backers and export information in the format required by your hub. Import tracking information.
Useful Resources
Manufacturing
Secure the price you desire without compromising the quality your backers deserve.
Marketing / Promotions
Creating a solid marketing/promotion plan for your crowdfunding campaign is extremely important and vital for your success.
Keep Selling After Your Campaign Ends
Learn how to maximize your post-campaign success with Hive’s tools for driving ongoing sales long after your crowdfunding campaign ends.
Tabletop Analytics
Tabletop Analytics is a free online tool for creators and publishers to collect, visualize, and analyze data from board game crowdfunding campaigns.
Latest Updates / News
Stay up to date with the latest changes and features of Hive!
Hive Tools for Creators
Hive CRM
Organize Your Crowdfunding Business with our build-in CRM system.
QR Code Generator
Generate and track QR codes for links or instant PayPal payments; free with Hive.
Task Manager
A built-in, creator-focused tool that helps you organize, assign, and track every task across your crowdfunding workflow. Fully integrated with your pledges, backers, and support tickets.
SKU Consolidator
Hive’s SKU Consolidator simplifies complex fulfillment by merging multiple SKUs into one, reducing errors, cutting costs, and streamlining manufacturing and shipping.
RFQ Generator
A powerful tool designed to simplify how creators communicate with manufacturers, ensure your manufacturing planning stays connected to your campaign data and your financial goals.
CBM Calculator
Plan pallet stacking, carton arrangements, and container/pallet space usage with accuracy and efficiency.
Our Mission
Hive is committed to developing potent tools tailored to empower Kickstarter creators. With a singular platform that tracks every facet of their journey - from pre-campaign preparations to the final delivery - Hive ensures an easy, efficient, and comprehensive experience for creators.
Services
Niche Resources
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Tabletop Analytics
Stay informed on trending Kickstarter projects using powerful and objective filtering/data-mining tools.
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Swanky Game
An awesome collection of deluxe tokens, components, and accessories. A great way to increase your up-sell!
Crowdfunding Support Services |
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