Contact the Hive

If you have questions about our services or you are having issues with our platform, please see below to find the best way to communicate with us.

Are you a Backer?

We (Hive) provide only Pledge Manager services to the creators. For security reasons we do not have access to their pledges and are not allowed to make changes to any of your information.

If you need to make changes to your pledge, request a replacement, report a missing item, or have questions about a specific campaign, please follow the steps below:

Step 1: Log in to your Account

Step 2: Access the Pledge Manager

Step 3: Find your pledge and click the button "View Details"

Step 4: Inside your pledge information, scroll down to the "Customer Support" section and use the relevant button to submit your request to the creator.

You will be able to monitor the status of your request through our system, and you will be notified immediately via email for every change.

Are you a Creator?

We have the experience to help you plan, run, and execute a crowdfunding campaign. We can help at any stage!

You can also book a meeting with us so that we can answer your questions in person:

Book an Online Call

Our Mission

Hive is dedicated to creating powerful tools that help Kickstarter creators maximize their project's revenue, while at the same time tracking every aspect of their journey (from pre-campaign to final delivery) through one platform, in an easy and efficient way.

Company

Services

Niche Resources

Tabletop Analytics

Stay informed on trending Kickstarter projects using powerful and objective filtering/data-mining tools.
Swanky Game

An awesome collection of deluxe tokens, components, and accessories. A great way to increase your up-sell!