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Practical documentation for creators using Hive to manage projects, backers, shipping, fulfillment, support, and post-campaign operations.

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Results for "retailers"

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Account Information

Wiki article

...nted profile helps establish credibility and gives potential backers, retailers, publishers, and collaborators confidence in your work.With the Featured Project option, you can choose which of your published projects app...

Matched sections: Profile Page Taxes / Tariffs Retailer Discounts

Configure Shipping Rates, Zones & Rules

Wiki article

If you attend conventions or you are working with VFI (for Asian retailers) or you want to give local backers the option to pick up from your place and save in shipping costs, it is good to create a "Pick Up" shipping me...

Matched sections: Pick Up Options

Freight Consolidation

Wiki article

...REACH compliance. Although not always legally required, distributors, retailers, fulfillment partners, insurers, and customs authorities frequently expect this documentation, making it easier to demonstrate product safet...

Matched sections: 2. EU/UK Safety Requirements

Project Configuration

Wiki article

...ng your pledge manager.Retailer Discount: If you want to give to your retailers a specific discount, fill this field and mark one of your pledges as a retailer's pledge. Then whoever selects it and passes our verificatio...

Matched sections: 3. Timeline

Top articles

Start with the core guides creators open most often.

Project Setup & Configuration Top article Create a project, configure the basics, and prepare it for testing.
Figuring out shipping costs Top article Understand freight, fulfillment hubs, product sizing, and shipping assumptions.
Manage Backer Information Top article Import, export, update, segment, and review backer records.
Freight Consolidation Top article Learn when cargo consolidation can reduce shipping costs and complexity.
Keep Selling After Your Campaign Ends Top article Turn your project to a dedicated post-campaign sales channel.
Customer Support Use our embedded Ticketing System to manage inquiries/replacements/missing items.

Browse by topic

Find detailed articles by workflow area.

Project Management
Managing your Account Creating a new account in Hive, setting up your company's information, your Tax/VAT rules and monitor your revenue. Project Setup & Configuration Submit a new project, setup the basics and learn how to test it. Project Timeline Learn what each status of your project means, what is required to get there, and how you can prepare for the next step in your journey. Adding a Survey Add a survey to your project and use it to both gather information but also as a powerful upselling tool to increase your revenue.
Pledge Management
Manage Backer Information Learn how to Import/Export Backers, update their information, manage Early Birds, understand the different statuses, request refunds and handle Apple Id Emails. Working with Coupons Learn how to use coupons to handle individual exceptions to your pricing, like GiveAway, Reviewer Copies, extra Retailer Discounts and more. Managing Retailers Learn how to setup a Retailer's pledge with special discounts, filtering add-ons, defining MSRP. Customer Support Use our embedded Ticketing System to manage all requests for replacements and/or missing items.
Fulfillment
Figuring out shipping costs Learn about Freight options (LCL, FCL, EXW, FOB), fulfillment hubs, and product sizing. Working with SKUs Learn the difference between an SKU and a Pledge or Add-on. Prepare your data for manufacturing and fulfillment. Managing Shipping Methods Choose between per Weight or per Item shipping cost rules. Learn how to handle Digital Items. Freight Consolidation Save up to 40% on shipping costs by combining your cargo with others heading to the same destination. Exporting/Importing Data Segment your backers and export information in the format required by your hub. Import tracking information.
Useful Resources
Manufacturing Secure the price you desire without compromising the quality your backers deserve. Marketing / Promotions Creating a solid marketing/promotion plan for your crowdfunding campaign is extremely important and vital for your success. Keep Selling After Your Campaign Ends Learn how to maximize your post-campaign success with Hive’s tools for driving ongoing sales long after your crowdfunding campaign ends. Tabletop Analytics Tabletop Analytics is a free online tool for creators and publishers to collect, visualize, and analyze data from board game crowdfunding campaigns. Latest Updates / News Stay up to date with the latest changes and features of Hive!
Hive Tools for Creators
CRM Organize Your Crowdfunding Business with our build-in CRM system. Calendar Manage scheduling directly from Hive, without relying on scattered email threads or external booking tools. eSignatures Send business agreements for signature, follow recipient progress, and keep signed documents connected to your CRM records. QR Code Generator Generate and track QR codes for links or instant PayPal payments; free with Hive. Task Manager A built-in, creator-focused tool that helps you organize, assign, and track every task across your crowdfunding workflow. Fully integrated with your pledges, backers, and support tickets.
SKU Consolidator Hive’s SKU Consolidator simplifies complex fulfillment by merging multiple SKUs into one, reducing errors, cutting costs, and streamlining manufacturing and shipping. RFQ Generator A powerful tool designed to simplify how creators communicate with manufacturers, ensure your manufacturing planning stays connected to your campaign data and your financial goals. CBM Calculator Plan pallet stacking, carton arrangements, and container/pallet space usage with accuracy and efficiency. Backer Segments Save backer audiences and reuse them to assign freebies, issue coupons, and explore project statistics.

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