Sauros

Remaining Fulfillment for Sauros

We're back!

So sorry for the gap between updates. I try to wait for as much information so I'm not just providing "half the story," but I think I can give a general synopsis here. But first some context...

Without throwing any entity under the bus unnecessarily, we had issues with our manufacturer in regard to communciation and execution. We were told the Cargo Ready Date (when games could be picked up from the factory) would be end of November. However, there was a "test" the lab "forgot" to conduct, which delayed things by ten days. We were not given the results of this test other than it passed, so it's hard to determine if this was even the case or they just simply weren't ready and didn't tell us until it was too late.

Anyway, because of this delay, the cargo going to the UK/EU was missed. Many smaller publishers like us use consolidation for freight so we don't pay for an entire shipping container when we only need a portion of it. Our consolidation partner organizes one pick up a month. So now, we had to wait another month.

Additionally the same factory was manufacturing games that were going to share a container. Those print runs were also behind schedule, meaning freight was going to be pushed back to February. So, we said... "screw that" and pivoted. So here is where we are...

We decided to work with a fulfillment team in China to handle EVERYTHING. Asia, Australia, and Canada fulfillment is underway and nearing completion. This new partner really came through for us as sea freight to CA would normally take 50-55 days. We negotiated an awesome price in which most games were handled via airfreight. We spent a little more so you could get your games much sooner.

For the U.S. backers, many of you have received a tracking number but if you visit the link you can see it's still pending. What's going on is each pledge is labeled prior to boarding the plane. This way as soon as it arrives and is processed, it's ready to be sent. We've been told orders will start arriving late January/early February. This is also true of New Zealand.

For UK/EU, we are also paying a little more for your games to arrive quicker. As of now, most will also be shipped via plane. Since Sauros is much smaller than our previous two games, this mode of transportation works. We don't have a specific timeline yet, but will soon!

For ROW, these orders were picked up with the Asia, AU/NZ, and U.S. freight mid-December and will arrive at varying times depending on local couriers and country.

All-in-all, we feel Sauros was one of our best campaigns regarding execution. Campaign in May and fulfillment started before the end of the year is something we could only do with your help! We would love, love LOVE to be able to announce a game, take pre-orders and deliver it within two months rather than do crowdfunding. We'll get there one day!

Finally, for those who did not complete the PM in time, once the initial fulfillment is complete, we will circle back to collect shipping/taxes and addresses. It's important that we not blend everything together and have things slip through the cracks. These pledges will then be part of a second wave. Please note, we cannot guarantee the same shipping rates due to price increases and where particular games will be shipped.

If you want to continue to support Tangerine Games and what we are doing, please share our next campaign, Kaelora, which will also contain a surprise unannounced smaller game at a great price! You can visit the pre-launch page here.

Later!