When you make a pledge to Kryptothera - The Cryptid Pursuit, it's important to understand that the materials and final design of the project are subject to change. This means that the end product may not be exactly the same as what is presented on this Kickstarter campaign page.

Kindly note that your pledge amount does not include shipping costs or applicable Tariffs and other Taxes. For more information about shipping, please refer to the shipping information section.

We have worked extremely hard to make this game ready for Kickstarter and full-scale manufacturing. We’re confident in our ability to produce our product at quality in mass and fulfil all our perks on time. However, things don’t always go as planned. Here are a few of risks that may come up, and our plan to address them:

MANUFACTURING: We have a trusted manufacturer lined up and will have quality assurance people on site during production. Despite this, manufacturing delays can still happen. Whether it’s an unexpected backlog, bad timing with holidays, or a quality assurance issue on the ground, we’ll let you know immediately. Our #1 priority is product quality followed by timely delivery. 

FULFILLMENT: Sometimes, stuff happens that can’t be planned for: a supplier misses a deadline, a package gets held up at customs, a shipment gets lost, or a major disaster shuts down a major shipping port. Those things can cause delays. For this reason, we are using an experienced logistics team to get your rewards to you quickly and safely. We’ll keep open and honest communication throughout our process, so you know where your product is and when it’s going to get to you.

REFUND POLICY: We’re grateful for your support and excited to bring this project to life. As with most crowdfunding campaigns, all pledges are considered final once submitted.

Please note the following:
We are unable to offer refunds for any pledges made during the campaign or through late pledge options.

This includes all pledge tiers, add-ons, and upgrades.

We encourage all backers to pledge with confidence and only if they’re sure about their support.

We understand that circumstances can change, but because funds go directly into development and production, we are not able to process cancellations or refunds after the campaign closes.

Thank you for understanding and for being part of this journey with us.