1. Orders & Fulfillment
By pledging you agree to purchase The Clean Sheet as described in your selected reward tier. All orders are fulfilled once payment is confirmed and the pledge manager survey is completed.

2. Shipping
Free shipping to all US addresses. International shipping costs and any applicable VAT, customs duties, or import fees are the responsibility of the backer and will be calculated separately.

3. Delivery Timeline
Estimated delivery is December 1, 2026. This is a target date — delays may occur due to manufacturing or shipping circumstances beyond our control. We will communicate any changes promptly.

4. Size & Color Selection
Your preferred size and color will be collected via the pledge manager survey. Selections must be submitted by the survey deadline. Failure to respond may result in us selecting based on availability.

5. Returns & Exchanges
Returns accepted within 30 days of delivery on unused and unopened items. A $9.95 return shipping fee applies. Contact us at wecare@knottedweaves.com to initiate a return.

6. Cancellations
Pledges cannot be cancelled after the campaign ends. Please contact us at wecare@knottedweaves.com if you have any concerns.

7. Contact
wecare@knottedweaves.com — we respond within 24 hours.