*Important - We want to make sure goods arrive to you as smoothly as possible so please read

Shipping, Taxes & Delivery Terms
1. Contact Information

It is your responsibility to ensure that all contact information provided, including your name, shipping address, email address and telephone number, is accurate and up to date before your order is locked for fulfilment.
If your contact details change before dispatch, you must update them in the pledge manager before the survey closes.

2. Courier Contact

In some circumstances, the courier may need to contact you regarding your delivery. Please ensure your email address and telephone number are correct and monitored.
If the courier is unable to contact you due to incorrect or outdated information, AfterLight Comics cannot be held responsible for any delays, failed deliveries, returned parcels or additional charges.

3. Address Issues & Re-shipping
In rare circumstances, the courier may notify us that there is an issue with the delivery address provided.
If this happens, we will contact you using the details supplied in your pledge manager as soon as reasonably possible.
Couriers typically allow around 5 working days for address issues to be resolved. Failure to respond within the timeframe provided by the courier may result in the parcel being returned, destroyed or otherwise disposed of by the courier.

If a parcel requires re-shipping due to an incorrect or incomplete address, failure to respond, refusal of delivery or any issue arising from the information provided by the backer, all re-shipping costs and any additional courier charges will be the responsibility of the backer.

If we do not receive a response from you within the courier's deadline, we may be unable to provide further assistance.

4. Taxes, VAT & Customs
Orders shipped outside of the United Kingdom have not been charged UK VAT.
Exception: Orders shipped to Denmark include VAT where applicable.

For all other countries outside the UK, any import VAT, GST, customs duties, brokerage fees or other import charges are the sole responsibility of the backer and must be paid directly to the relevant customs authority or courier before delivery where required.

AfterLight Comics has no control over these charges and cannot estimate or reimburse them.

5. Tracking Information
Tracking information will be provided once your order has been dispatched.
It is your responsibility to monitor the tracking information and respond promptly to any delivery requests made by the courier.
Failure to do so may result in additional charges, returned parcels or disposal by the courier.

6. Returned Parcels

Parcels returned to us due to:

Incorrect or incomplete address information
Failure to pay customs, VAT or import fees
Failure to respond to the courier
Refusal of delivery
Failure to collect from a collection point
Any other circumstance outside of AfterLight Comics' control

May be subject to additional shipping, handling, storage or courier charges before they can be re-dispatched.

7. Lost, Delayed or Disposed Shipments

Once an order has been handed to the courier, delivery times are estimates only.
AfterLight Comics is not liable for delays caused by customs inspections, weather, industrial action, local postal services, government agencies or other events outside our reasonable control.
If a parcel is destroyed or disposed of by the courier due to the recipient's failure to respond or comply with delivery requirements, we cannot provide a replacement or refund without payment of any applicable replacement and shipping costs.

8. Agreement
By completing your pledge manager and confirming your shipping information, you acknowledge that you have read and agree to these shipping, customs and delivery terms.