By pledging to support a Good Time Hat project, you agree to conduct all public interactions via Kickstarter’s communications channels with this project and our team and other backers in a positive manner. Harassment, name-calling, or attempts to inject inappropriate content into the public communications channels for the project will result in the cancellation of your pledge (with a full refund) and your ejection from the campaign. We want the communications channels for this campaign to be a friendly, positive place for our community to gather and discuss the campaign, ask questions, and provide input.

Good Time Hat reserves the right to cancel any pledge (with a full refund) at any time, for any reason.

Minor cosmetic damage to the box or other packaging can occur during shipping. Good Time Hat will make reasonable efforts to ensure the safe delivery of your rewards. If you believe that your reward has suffered more than minor cosmetic damage, please contact us via the “Contact Support” button in your pledge manager (https://www.hiveinteractive.net/pledgemanager). Keep all packaging including outer cartons for our inspection. Good Time Hat will at its sole discretion determine if the damage constitutes other than minor cosmetic damage and/or was the result of insufficient packaging.
- If we ship to the address that you provided in our Pledge Manager and the package is returned to us as undeliverable, you will pay the full cost to ship your reward again to a revised address.
- If we ship your reward to the address you provided in our Pledge Manager and the package is delivered to that address but you are unable to receive it, or you have moved and are no longer the occupant of that address and cannot otherwise retrieve the package, or if the package is lost or stolen after delivery, and you wish to have the order fulfilled again, you will pay the full cost to ship the order to a revised address plus the amount of the original reward including any add-ons and other upgrades on your order.
- We provide customs friendly shipping to the US, Canada, United Kingdom, EU, Australia, and New Zealand. If we ship the reward to the address in one of these locations in our Pledge Manager and the package is held in customs or by any other government agency, our ability to help may be limited. You may be required to contact your customs agency or government and arrange for the package to be cleared and released, but Good Time Hat will cover the expense. We will also cover re-shipment if necessary or refund you if we are otherwise unable to deliver.
- If we ship the reward to a non-customs friendly address you provided in our Pledge Manager and the package is held in customs or by any other government agency, our ability to help may be limited. You may be required to contact your customs agency or government and arrange for the package to be cleared and released at your expense. We are not responsible for refunds or re-shipments for packages held by customs or a government agency.
In all cases you acknowledge that quantities are limited and Good Time Hat may not be able to ship all or part of your order more than once.
Other than as noted elsewhere in these terms & conditions, if any part of your order cannot be fulfilled for any reason Good Time Hat will provide you with a pro-rated refund for that portion of your order.
By pledging to any Good Time Hat project, you acknowledge that the final look, materials and content of the rewards (and the project) are subject to change and may differ substantially from what is presented while the Kickstarter project was active.
If you do not log in to our Pledge Manager and confirm your pledge within 8 weeks of our notification via email to confirm your pledge, you agree that we have fulfilled our obligations to you in full for payment or donations received. However, we may, at our discretion, refund or ship your reward if you contact us and confirm your pledge after the 8 week window has elapsed.
If you confirm your pledge within 8 weeks of our notification via email, you agree that our responsibility to you is to ship your order as entered into our Pledge Manager system, that title and risk passes to you upon delivery to a common carrier for such shipment, and you are responsible for import duties or any other duties that may be payable to the relevant tax authorities, providing correct address information and ensuring this address is deliverable by normal methods.
We regret we are unable to ship to PO Boxes.
If you do not accept these terms, please do not pledge on the project. Our goal is to bring our games to Retail so you may instead wait for the general release.
If you have questions or concerns about these terms & conditions, please email contact@goodtimehat.com for further information.