Creator's Terms & Conditions
By confirming your order, you agree that your contribution to the project is final and no refunds will be issued except at the creator's absolute discretion.
You further acknowledge that the final look, materials and content of the order (and the project) are subject to change and may differ from what is presented on Kickstarter or other relevant site.
You agree that our responsibility to you is to ship your rewards as entered into our pledge manager system, you are responsible for import duties or any other duties that may be payable to the relevant tax authorities (import duties may apply to all countries except US, Canada, Australia, China, UK and European Union Countries). Where possible, Gallant Knight Games, LLC. will attempt to ship in the most customs friendly manner legally possible.
DAMAGED OR INCOMPLETE PRODUCTS
We understand that all backers want to receive their items in pristine condition; however, the realities of worldwide shipping can sometimes make this difficult. We guarantee that the product you receive will be complete and all internal components in perfect condition. We will do our best to ensure that your package arrives in good condition, but all decisions on box replacements will be made on a case-by-case basis. Due to the difficulty and expense of replacing boxes, depending on your region, we will not be able to replace some boxes with minor cosmetic damage only.
You are also responsible for providing correct address information and ensuring this address is deliverable by normal methods. At the same time, you need to monitor the project's Kickstarter updates, and all emails concerning the delivery process. If failure to follow these procedures results to the package not being delivered, you will have to pay the shipping costs to be sent again.
If you refuse to accept your package on arrival we will not issue you a refund for the cost of the pledge.