Risks and challenges
Challengers of the Realm has done as much as possible to test multiple print factories and has received three rounds of samples for card print, as well as samples for playmats and other accessories to ensure the highest quality. Our top priority is to deliver this project on time and with the highest quality materials and products. That said, there are always complexities and considerations in a project of this scope that may cause delays. Challengers of the Realm will use contract manufacturing to make this game, freight forwarders to get products through customs, and fulfillment centers (using USPS, FedEx, DHL, and UPS) to transport the products to you. Unfortunately, we don't control everything, and there are opportunities for delay. We are working with top-recommended companies with proven track records to reduce potential issues and concerns. Challengers of the Realm thanks you for your patience and support as we bring this wonderful game to the world!

REFUND POLICY
We can refund you within 14 days of the campaign's end, fees included. After that, we have a policy of no questions asked, though that's minus 20% for Kickstarter and payment processing fees (which we can't get back from them after 14 days). However, no refunds are possible if we've begun packaging your pledge for shipment (usually 4 to 6 weeks before the shipping date). If a component cannot be delivered AT ALL, we refund that, including fees. All refunds 14 days after the campaign's close may be processed via PayPal or reversed via Stripe to your credit card at our discretion. Refunds within 14 days are reversed via Stripe to your credit card. This project is being funded in USD. Any refunds processed will be in USD for the exact amount received in USD, excluding any applicable fees depending on the time the refund is processed.

DAMAGED OR INCOMPLETE PRODUCTS
We understand that all backers want to receive their items in the best of conditions; however, the realities of shipping can sometimes make this difficult. We guarantee that your product will be complete and that all internal components are in perfect condition. We will do our best to ensure that your package arrives in good condition, but all box replacement decisions will be made case-by-case basis. Due to the difficulty and expense of replacing boxes, depending on your region, we will not be able to replace some boxes with minor cosmetic damage only.

RETURNED PRODUCTS
If you refuse to accept your package on arrival, we will not issue you a refund for the cost of the pledge.

FAILURE TO RESPOND TO SURVEY
Surveys will be completed through a pledge manager. If you fill out the survey after the designated time frame, your package may be delayed in sending to you by up to a few months. If you do not fill out the survey until after the declared end of the project, we may not be able to send it to you.

TERMS AND CONDITIONS
By pledging to this project, you acknowledge that the final look, materials, and content of the rewards (and the project) are subject to change and may differ substantially from what was presented while the Kickstarter project was active. If you do not log in and submit your project survey results (i.e., provide us with your shipping address) for your pledge within eight weeks of our notification, you agree that we have fully fulfilled our obligations to you for payment or donations received. However, at our discretion, we may refund or ship your pledge (at additional cost for international backers) if you complete your project survey after the 8-week window has elapsed.
If you do not accept these terms, please do not pledge to this project but instead wait for the general release.