Contact the Hive
If you have questions about our services or you are having issues with our platform, please see below to find the best way to communicate with us.
Are you a Backer?
If you need to make changes to your pledge, request a replacement, report a missing item, or have questions about a specific campaign, please follow the steps below:
You will be able to monitor the status of your request through our system, and you will be notified immediately via email for every change.
Are you a Creator?
You can also book a meeting with us so that we can answer your questions in person:
Hive is committed to developing potent tools tailored to empower Kickstarter creators. With a singular platform that tracks every facet of their journey —from pre-campaign preparations to the final delivery— Hive ensures an easy, efficient, and comprehensive experience for creators.