Contact the Hive
If you have questions about our services or you are having issues with our platform, please see below to find the best way to communicate with us.
Are you a Backer?
If you need to make changes to your pledge, request a replacement, report a missing item, or have questions about a specific campaign, please follow the steps below:
You will be able to monitor the status of your request through our system, and you will be notified immediately via email for every change.
Are you a Creator?
You can also book a meeting with us so that we can answer your questions in person:
Hive is dedicated to creating powerful tools that help Kickstarter creators maximize their project's revenue, while at the same time tracking every aspect of their journey (from pre-campaign to final delivery) through one platform, in an easy and efficient way.