Here at Hive we strive to create the best tools to help all creators during their very difficult endeavour of running a Crowd-Funding campaign for a Tabletop (Boardgame) Project.
We focus only on Tabletop/Boardgame/RPG projects. We have run our own share of Boardgame projects using the Kickstarter platform, and after having walked through the entire process and learnt (the hard way) what actually needs to be done, we are now capable of sharing this knowledge and all the tools we have developed to make your life a little bit easier.
Depending on your needs we can help you out during any stage of your Crowd-Funding campaign:
There are numerous things you need to account for when getting ready for a crowd-funding campaign.
2. Going Live and Keeping up the pace
As soon as you go live the actual work needs to start. From now on you need to be on top of your Campaign, following it every step of the way, adjusting it when necessary, listening to your backers and commnicating with them.
At the same time you need to launch numerous media campaigns (Ad Placements, Give Aways, Podcasts, Youtube Reviews etc), so that you can get the word out there and give as much information about your game as possible.
We can help you organize all these aspects of your campaign!
3. POST-Campaign Community Management
You will need the correct tools to achieve all the following goals:
We cover all of these needs with our own Pledge Manager platform!
We work with many creators that produce their games in China and then they have to ship all around the world. We consolidate their shipments making sure to get you the best freight rates by shipping using 40HQ containers from China to US and EU.
We can help you import your games to all destination countries, handle the paperwork and consult you on how to navigate import custom fees and EU VAT.
Based on the fact that we work directly with the shipping companies, we cut out the middle-man and get you better freight quotes.
You can choose the fulfillment company of your liking to work at any destination country. We already work with all the major ones like: Aetherworks, QML, Happyshops, Green Logistics, ShipQuest, Zatu, P&P, but you control your own fulfilment plan, and we will help you to optimize it.
5. Customer Support
Once fulfillment starts and for at least about 3 to 4 months, you will need a robust and reliable way to communicate with your backers for replacements, missing items and more. This channel of communication needs to be able to record the history of each discussion, make sure that nothing falls through the cracks and give you an overview that ensures you keep all your backers informed and happy.
Your backers will send you private messages through Kickstarter, emails from different email accounts (many of them have a personal email account and a kickstarter email account making it very difficult to keep track of messages), facebook messages and tweets! Instead of trying to juggle through all those communication channels, you need to have a smarter way of dealing with them.
Hive succeeds in all of the above through our integrated Ticketing Support Mechanism. When you use our Pledge Manager, our ticketing mechanism integrates seamlessly with the your project and you can access all the information of your backer and your communications with them.
If you want us to help you out during any stage of your crowd-funding campaign, do not hesitate to CONTACT US and we will be happy to accommodate you in any way we can!